Our Story

Travel as it
was meant to be.

Founded 2007

Born from a belief that travel should transform, not just transport.

LuxeTravel began in a small apartment in Geneva, where our founder Sophia Hartwell — then a UN diplomat — kept a notebook of the world's most extraordinary places that never made it into any guidebook. Places where local families still cooked over open fires, where ancient temples sat undiscovered in jungle clearings, where the night sky was so dark you could navigate by starlight.

She left diplomacy in 2007 with one conviction: that the most meaningful travel experiences weren't about luxury in the conventional sense. They were about access — to people, places, and moments that most travelers never reach.

Today, LuxeTravel employs 60 specialists across 14 offices worldwide. We've designed over 12,000 journeys. But our philosophy hasn't changed: every itinerary we create is a story waiting to be lived.

Aerial view of a winding coastal road through lush green mountains at sunset
Traveler standing on a cliff overlooking a vast green valley with misty mountains
Luxury private villa terrace with infinity pool overlooking tropical ocean at golden hour

Our Mission

"To design journeys so deeply personal, so precisely crafted, that they become the stories you tell for the rest of your life."
Deeply Personal
Precisely Crafted
Globally Connected
Ethically Responsible

By the Numbers

18 years. One standard.

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Years crafting extraordinary journeys
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Countries with on-ground expertise
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Clients who've traveled with us
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Client satisfaction rate
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Luxury property partnerships
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Industry awards & recognitions

The People Behind the Journeys

Meet the team.

Every LuxeTravel specialist has lived in, not just visited, their region of expertise. This is the difference between a tour and a transformation.

Sophia Hartwell, Founder and CEO of LuxeTravel, professional headshot in business attire

Sophia Hartwell

Founder & CEO

Former UN diplomat turned travel visionary. Sophia has personally curated journeys across 94 countries and founded LuxeTravel after realizing that true luxury is about authentic connection, not just five-star hotels.

Marcus Delacroix, Chief Experience Officer, smiling professional portrait in casual business wear

Marcus Delacroix

Chief Experience Officer

A Michelin-starred chef turned travel designer, Marcus brings a culinary lens to every itinerary. He pioneered LuxeTravel's signature 'Taste of Place' program, weaving local gastronomy into every journey.

Aiko Tanaka, Head of Asia-Pacific, professional portrait of a woman with warm smile

Aiko Tanaka

Head of Asia-Pacific

Born in Kyoto, raised across Southeast Asia, Aiko speaks six languages and has an encyclopedic knowledge of the region's hidden temples, private islands, and family-run ryokans that never appear in guidebooks.

Rafael Monteiro, Director of Expedition Travel, outdoor portrait of a man with confident expression

Rafael Monteiro

Director of Expedition Travel

National Geographic expedition leader for 12 years before joining LuxeTravel. Rafael designs our adventure portfolio — from private Antarctic voyages to Saharan camel treks — with safety and wonder in equal measure.

Isabelle Fontaine, Head of Luxury Partnerships, elegant professional portrait of a woman

Isabelle Fontaine

Head of Luxury Partnerships

With 15 years at Relais & Châteaux, Isabelle manages LuxeTravel's relationships with over 300 ultra-luxury properties worldwide, ensuring our clients receive access that simply isn't available to the public.

James Okafor, Head of Africa and Middle East, professional portrait of a man with warm expression

James Okafor

Head of Africa & Middle East

A conservation biologist by training, James has spent two decades building relationships with private conservancy owners across Africa. His itineraries go far beyond the Big Five — they change how you see the world.

Recognition

Awards & Certifications

2025Condé Nast Traveler

World's Best Luxury Travel Agency

2024Travel + Leisure

Gold List — Top Travel Specialist

2024Virtuoso Network

Virtuoso Best of the Best

2023Rainforest Alliance

Sustainable Tourism Certification

2023Forbes Travel Guide

Five-Star Service Excellence

2022Luxury Travel Advisor

Best Bespoke Itinerary Design

ASTA Member
IATA Accredited
Virtuoso Partner
Relais & Châteaux Preferred
B Corp Certified

Ready to Begin?

Your story starts with a single conversation.

Tell us where you've always dreamed of going. We'll handle everything else.